Mobile App Help for Security Staff and Management

We've divided help for the mobile app into two sections, mobile error messages and how-to videos

Mobile How-To Videos for Admins

Our standard user how-to videos are short (generally less than 2 minutes each) and show you how to navigate all the basic features of our app. You can find them listed by topic here. The videos on this page cover the extra functionality available to security and management staff.

Mobile Error Messages

If you're encountering error messages while using the mobile app and you can't figure out what the problem is, our list of mobile error messages can help you. View the entire list of error messages by clicking this button: Mobile Error Messages.

Contacting Support

If all else fails you can always contact our support department where we will be happy to assist you. You can open a support ticket by clicking this button: Support System

 


 

Security Settings
Marking Locations
Got It!
Commenting On Alerts
9-1-1 Notifications
Calling The Sender